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Home Travel info & FAQs

Travel info & FAQs

Planning your tour

Why travel with us
Finding the right tour & pricing
Self-guided tours
Guided tours
Partly guided tours
Self-drive tours
Göta Canal cruises
Norwegian coastal voyages
Svalbard expedition cruises
Train travel in the Nordics
Accommodation in the Nordics & Baltics
Getting to the Nordics & Baltics

Booking a tour

Booking, availability & payment
Customising your tour
Optional extra nights & experiences
Amendments, cancellations, refunds & complaints
Customer protection & travel insurance
Travel documents
Terms and conditions

Useful information

Passport, visas, EES & ETIAS
Money, payment & tipping
Opening hours & public holidays
Luggage & clothing
Other practical tips
Seasons & climate
Northern Lights
Midnight sun
Assistance during your tour