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Why travel with us

When you book with us, you're not just planning a trip – you're creating memories with the help of local travel specialists who know the region inside and out.

Travel created by locals

As an online tour operator, we specialise in year-round, customisable travel packages throughout the Nordic and Baltic countries. We only sell what we know well, and with our office in Oslo we are based in the heart of Scandinavia.

As part of the Haman Group, we have been a trusted name in Scandinavian travel since 1964. Our long-standing relationships with local suppliers, rigorous quality controls and deep destination insight allow us to deliver unique and seamless travel experiences.

 

Outstanding customer service – before, during and after your trip

From your first inquiry to the moment you return home, our dedicated team of travel specialists is here to support you. We respond to all inquiries within the same business day during office hours and offer 24/7 assistance via our emergency phone while you're travelling, giving you peace of mind wherever you are.

 

Trusted by thousands of happy travellers

We take pride in the feedback we receive from our customers. Our commitment to excellence earned us a TripAdvisor Travelers' Choice Award in 2025, 2024, 2020, and 2019. See what others have to say about us on TripAdvisor and Google and feel confident booking with a company that travellers consistently recommend.

 

Flexible tour packages

We offer a wide selection of tours that can be tailored to your preferences. Choose your hotel category, start location and optional experiences and extend your stay with extra nights – or combine multiple tours. Whether you're seeking adventure, relaxation or cultural discovery, we can help you create a unique and personalised travel experience.

 

Detailed travel itinerary

All of our travellers receive a complete travel itinerary, including step-by-step instructions for transfers between hotels, airports, ferry terminals, train stations and other key locations, thus ensuring a hassle-free vacation.

 

Secure and convenient online booking

Our user-friendly website uses HTTPS encryption to safeguard your personal data, and we offer secure payment options via VISA, MasterCard, American Express and a selection of local payment options, as well as the possibility to pay in your local currency.

 

Peace of mind

Authentic Scandinavia operates in compliance with the EU Package Travel Directive.

All payments towards our multi-day tour packages fall under this EU law and are covered by an insurance policy that guarantees a refund in the unlikely event of insolvency. Authentic Scandinavia has a travel guarantee through Kammarkollegiet, the Swedish Legal, Financial and Administrative Services Agency, a state authority under the Ministry of Finance.

If the travel services you have booked cannot be delivered due to the unlikely event of Authentic Scandinavia’s insolvency, you can contact Kammarkollegiet to apply for a refund for services booked through us.

 

Responsible travel 

With a focus on sustainability, we aspire to be Scandinavia’s most reliable and innovative travel provider. We will achieve this by working according to the 3 Ps principle:

People: To ensure that our operations benefit the community in which it conducts business as well as the company's employees. 

Planet: To select and create travel experiences that do not have any negative impact on our ecosystem.

Profit: To create employment, generate innovation, pay taxes, create wealth and support local travel enterprises by developing a stable year-round revenue stream.

Sustainability is at the heart of what we do and we are proud to have received the Travelife Certification in 2024. This award is a recognition of Authentic Scandinavia’s long-term efforts towards sustainability and corporate social responsibility.

If you have any questions, comments or feedback about our Sustainability Policy, please do not hesitate to contact us.

 

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