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Assistance during your tour

Who do I contact in an emergency whilst travelling? 

In case of an emergency while travelling, please call our office during office hours (Monday-Friday, 09:00 -17:00 CET, Tel. +47 22 94 13 70). For an emergency outside office hours you will receive an emergency number which is available for you 24/7.

Please note that we kindly ask you not to contact us by e-mail regarding urgent matters during your trip, as we may then not be able to assist you in time (e-mails are only actioned during weekdays from 9am to 5pm, and since we receive a very large amount of e-mails we may not read the e-mail in time). If you don't have a phone that works abroad, please ask your hotel reception or other travellers to call us (we are happy to call back).


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